Privacy Policy
1. Who We Are
Tennexor is a supplier of spray-applied polyurea mechanical protection coatings for the oil and gas pipeline construction industry. References to "we", "us", or "our" in this policy refer to Tennexor. Our contact details are available on the Contact page.
2. What Data We Collect
We collect personal data only when you voluntarily provide it to us through the contact form on this website. This may include:
- First name and last name
- Company name
- Business email address
- Project details you include in your message
We also collect non-personal analytics data through cookies (see our Cookie Policy).
3. How We Use Your Data
We use the information you submit to:
- Respond to your enquiry and provide the information or evaluation you requested
- Send you technical documentation you have specifically requested
- Improve our website and services based on aggregated analytics data
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA) and United Kingdom, we process your personal data on the following legal bases:
- Legitimate interests — responding to your business enquiry
- Consent — for analytics cookies (where applicable)
5. Data Retention
We retain contact enquiry data for no longer than 24 months, after which it is deleted unless an ongoing business relationship requires otherwise.
6. Your Rights
Under GDPR and equivalent legislation, you have the right to access, rectify, erase, restrict processing of, or port your personal data. You also have the right to object to processing and to withdraw consent at any time. To exercise any of these rights, contact us via the Contact page.
7. Cookies
This website uses cookies for analytics purposes. Please see our Cookie Policy for full details and your consent options.
8. Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of this website after changes constitutes acceptance of the updated policy.
9. Contact
For any privacy-related queries, please use the Contact page and select "Speak with a Technical Specialist" — we will direct your query to the appropriate team.